Contact Us
For product questions, order assistance, delivery updates, cancellations, or return requests, contact our customer service team. Please include your order number when your message concerns an existing purchase.
Company Information
Brand Name: Copperluma
Website: copperluma.com
Legal Company Name: Guangzhou Jiangke Pharmaceutical Technology Co., Ltd.
Business Address: Rooms 901 and 0108, No. 3 Kehui 2nd Street, Science City, Huangpu District, Guangzhou, Guangdong, China
Unified Social Credit Code: 91440112MAEG5F2Y6K
Customer Support Email: service@copperluma.com
Customer Service Phone: +852 3580 0512
Customer Service Hours: Monday–Friday, 9:00 a.m.–6:00 p.m. Hong Kong Time, excluding public holidays
Brand Ownership and Store Operation
Copperluma is owned and operated by Guangzhou Jiangke Pharmaceutical Technology Co., Ltd.
Guangzhou Jiangke Pharmaceutical Technology Co., Ltd., doing business as Copperluma, operates this website.
Guangzhou Jiangke Pharmaceutical Technology Co., Ltd. is the seller of record for purchases made through copperluma.com.
Response Time
We normally reply within two business days. Messages received outside service hours are reviewed on the next business day.