Terms of Service
Last updated: September 30, 2026.
These terms govern use of copperluma.com and purchases from Copperluma. By using the site or placing an order, you agree to these terms and our published policies.
Store Operator
Guangzhou Jiangke Pharmaceutical Technology Co., Ltd., doing business as Copperluma, is the seller of record for purchases made through copperluma.com.
Products and Information
We aim to describe products and display colours accurately. Actual colours may vary by screen. Product availability, specifications, and prices may change before an order is accepted. We do not use customer reviews or product imagery to make unsupported performance claims.
Orders and Payment
An order acknowledgement is not acceptance. We may decline or cancel an order for stock, pricing, payment, fraud, legal, or delivery reasons and will refund amounts collected for cancelled items. Customers must provide accurate billing and delivery information.
Acceptable Use
You may not misuse the site, interfere with security, introduce malicious code, scrape protected content, impersonate others, or use the site unlawfully.
Intellectual Property
Site text, original imagery, graphics, and product concepts are owned by or licensed to the store operator and may not be reproduced commercially without permission.
Liability
To the extent permitted by law, liability is limited to reasonably foreseeable loss arising directly from our breach. Nothing excludes rights or liabilities that cannot legally be excluded.
Governing Terms and Contact
Applicable mandatory consumer laws remain effective. Questions about these terms may be sent to service@copperluma.com.
Company Information
Brand: Copperluma
Website: copperluma.com
Store Operator and Legal Entity: Guangzhou Jiangke Pharmaceutical Technology Co., Ltd.
Business Address: Rooms 901 and 0108, No. 3 Kehui 2nd Street, Science City, Huangpu District, Guangzhou, Guangdong, China
Customer Support Email: service@copperluma.com
Customer Service Phone: +852 3580 0512
Customer Service Hours: Monday–Friday, 9:00 a.m.–6:00 p.m. Hong Kong Time, excluding public holidays