Privacy Policy
Last updated: September 30, 2026.
This policy explains how Guangzhou Jiangke Pharmaceutical Technology Co., Ltd., operating as Copperluma, collects, uses, discloses, and protects personal information when you visit copperluma.com, place an order, or contact us.
Information We Collect
We may collect contact, delivery, billing, order, device, browser, and customer-service information. Payment details are processed by authorized payment providers; we do not store full card numbers.
How We Use Information
We use information to process orders, provide support, prevent fraud, maintain the store, comply with law, and send marketing only where permitted. You may unsubscribe from marketing messages at any time.
Service Providers
We may share necessary information with Shopify, payment processors, logistics providers, analytics providers, and professional advisers. They may use it only for authorized services or legal obligations.
International Processing and Retention
Information may be processed in countries other than your own. We retain it only as long as reasonably needed for the purposes described, including tax, accounting, dispute, and fraud-prevention requirements.
Your Choices and Rights
Depending on your location, you may request access, correction, deletion, restriction, objection, or portability. Some requests may be limited by legal obligations. To submit a request, email service@copperluma.com.
Security, Children, and Changes
We use reasonable administrative and technical safeguards. Our store is not directed to children under the age required to consent to online services in their jurisdiction. We may update this policy and will post the revised date here.
Company Information
Brand: Copperluma
Website: copperluma.com
Store Operator and Legal Entity: Guangzhou Jiangke Pharmaceutical Technology Co., Ltd.
Business Address: Rooms 901 and 0108, No. 3 Kehui 2nd Street, Science City, Huangpu District, Guangzhou, Guangdong, China
Customer Support Email: service@copperluma.com
Customer Service Phone: +852 3580 0512
Customer Service Hours: Monday–Friday, 9:00 a.m.–6:00 p.m. Hong Kong Time, excluding public holidays