Privacy Policy

Privacy Policy

Last updated: September 30, 2026.

This policy explains how Guangzhou Jiangke Pharmaceutical Technology Co., Ltd., operating as Copperluma, collects, uses, discloses, and protects personal information when you visit copperluma.com, place an order, or contact us.

Information We Collect

We may collect contact, delivery, billing, order, device, browser, and customer-service information. Payment details are processed by authorized payment providers; we do not store full card numbers.

How We Use Information

We use information to process orders, provide support, prevent fraud, maintain the store, comply with law, and send marketing only where permitted. You may unsubscribe from marketing messages at any time.

Service Providers

We may share necessary information with Shopify, payment processors, logistics providers, analytics providers, and professional advisers. They may use it only for authorized services or legal obligations.

International Processing and Retention

Information may be processed in countries other than your own. We retain it only as long as reasonably needed for the purposes described, including tax, accounting, dispute, and fraud-prevention requirements.

Your Choices and Rights

Depending on your location, you may request access, correction, deletion, restriction, objection, or portability. Some requests may be limited by legal obligations. To submit a request, email service@copperluma.com.

Security, Children, and Changes

We use reasonable administrative and technical safeguards. Our store is not directed to children under the age required to consent to online services in their jurisdiction. We may update this policy and will post the revised date here.

Company Information

Brand: Copperluma

Website: copperluma.com

Store Operator and Legal Entity: Guangzhou Jiangke Pharmaceutical Technology Co., Ltd.

Business Address: Rooms 901 and 0108, No. 3 Kehui 2nd Street, Science City, Huangpu District, Guangzhou, Guangdong, China

Customer Support Email: service@copperluma.com

Customer Service Phone: +852 3580 0512

Customer Service Hours: Monday–Friday, 9:00 a.m.–6:00 p.m. Hong Kong Time, excluding public holidays